Universal Standard | Plus Size and Inclusive Fashion from 00 ...

Shipping & Returns

Shipping & Returns - Main image
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At Universal Standard, we want your shopping experience to be as seamless as possible. This page provides clear information about our shipping and returns policies, so you know exactly what to expect when you place an order with us.

  • We offer standard shipping on all orders, with options available for international delivery.
  • If your package arrives damaged or is lost in transit, please contact us and we will work to resolve the issue promptly.
  • Returns are accepted for items that are defective or not to your satisfaction, subject to our standard return process.
  • For international shipments, please note that additional shipping times and potential customs fees may apply.
  • Our team is here to assist with any questions about your shipment or return status.
Before you pay

Check the method and total at checkout.

When it ships

Allow for processing time as well as the journey to you.

Standard Shipping: Handling (business days) 0–1; Transit (business days) 7–15.

Express Shipping: Handling (business days) 0–1; Transit (business days) 7–15.

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If you need a refund

Keep your order number and contact the store to start.

Please contact us for the refund processing timeframe before returning an item.

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Delivery costs

Review the cost for your destination and chosen service.

Standard Shipping · United States: $0.00

Express Shipping · United States: $3.99

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Returning an item

Check the return conditions before sending anything back.

United States · Return window (days after delivery): 30. Return method: By mail. Return postage: Seller pays.

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Customer Reviews (5.0 / 5 · 5 reviews)

Steven ★★★★★

The shipping details were laid out so plainly that I actually knew what to expect before ordering, which is rare. The returns section answered every question I had without needing to contact anyone. Zero surprises, exactly how it should be.

Lily U. ★★★★★

The return policy was way clearer than most stores I've dealt with—the page spells out exactly what to expect, no guessing games. I checked it before ordering and felt confident the whole time, and it ended up being a totally smooth process.

Christopher ★★★★★

The shipping FAQ laid everything out so clearly that I finally knew exactly when my package would arrive and what to do if I needed to swap sizes. That transparency alone made me feel way more confident clicking buy.